1. Information we collect
We may collect information customers provide directly, information created during shopping activity, and information needed to process orders and support requests.
- Name, email address, phone number, shipping address, billing address, and order details.
- Payment-related information processed securely through payment providers. CineCore does not store full payment card numbers.
- Account, checkout, customer support, return, exchange, newsletter, and communication details.
- Device, browser, IP address, website usage, pages visited, cart activity, cookies, and similar technical data.
2. How we use information
CineCore uses customer information to operate the store, complete purchases, provide support, improve the shopping experience, and communicate relevant updates.
- Process orders, payments, delivery, confirmations, returns, exchanges, and customer support requests.
- Send order updates, shipping notices, service messages, and requested store communications.
- Provide email subscription benefits, including the automatic 15% sitewide discount after successful subscription.
- Improve website performance, product presentation, fraud prevention, customer experience, and store security.
3. Cookies and tracking
Our website may use cookies and similar tools to keep the store working properly, remember cart activity, support checkout, understand website performance, and improve customer experience.
- Essential cookies help the website, cart, checkout, and security features function.
- Analytics and performance tools help us understand how visitors use the website.
- Marketing tools may help us measure campaigns and present relevant offers when allowed.
4. Sharing information
We may share limited information with trusted service providers that help us operate the store. These providers may include payment processors, shipping partners, email platforms, analytics services, fraud prevention tools, and customer support systems.
We do not sell customer personal information as a business product. Information may also be shared when required to comply with law, protect our rights, prevent fraud, or respond to lawful requests.
5. Data security and retention
We use reasonable administrative, technical, and organizational measures to help protect customer information. No online system is completely risk-free, but we work to keep customer information protected and only retained for as long as needed for store operations, legal obligations, support, fraud prevention, and business records.
6. Customer choices
Customers may contact us to request help with personal information, update details, unsubscribe from marketing messages, or ask privacy-related questions. Some information may need to be retained when required for orders, legal compliance, fraud prevention, or business records.
7. Children’s privacy
CineCore is intended for general shopping audiences and is not directed toward children. We do not knowingly collect personal information from children. If you believe a child has provided information to us, contact us so we can review the request.
8. Policy updates
We may update this Privacy Policy from time to time to reflect store changes, operational updates, legal requirements, or improved privacy practices. The “Last updated” date shows the latest version.